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title: Home page
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# CRM Essentials, LLC

Focusing on trends in the CRM industry

### Latest Small Business Trends posts

### Latest Voices Carry posts on ZDNet

## Primary Research

Development and analysis of custom research focused on topics including CRM, customer engagement, customer experience, and voice interfaces

## Thought Leadership Content

Development of content centering on CRM and related topics in a variety of formats, including ebooks, whitepapers, webinars, videos and other content types.

## Speaking

Presenting at conferences and events at industry events, user conferences and other business meetings, including panel moderation.

## Strategic Advisory

Provide industry analysis, product messaging and positioning, strategic guidance

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