Latest Small Business Trends posts

Latest Voices Carry posts on ZDNet

Primary Research

Development and analysis of custom research focused on topics including CRM, customer engagement, customer experience, and voice interfaces

Thought Leadership Content

Development of content centering on CRM and related topics in a variety of formats, including ebooks, whitepapers, webinars, videos and other content types.


Presenting at conferences and events at industry events, user conferences and other business meetings, including panel moderation.

Strategic Advisory

Provide industry analysis, product messaging and positioning, strategic guidance