Focusing on trends in the CRM industry
Development and analysis of custom research focused on topics including CRM, customer engagement, customer experience, and voice interfaces
Development of content centering on CRM and related topics in a variety of formats, including ebooks, whitepapers, webinars, videos and other content types.
Presenting at conferences and events at industry events, user conferences and other business meetings, including panel moderation.
Provide industry analysis, product messaging and positioning, strategic guidance